Shipping and Returns

Production Time

Your item will ship out within 3-5 business days from the date of your order.

Shipping

We offer free shipping worldwide via international post. Our products are shipped from the Philippines and it usually takes around 3-4 weeks to reach US, Canada and European addresses. Longer if there are holidays or weather delays. If you haven’t received your items after 6 weeks, please contact us thru this form.

Custom Duties

Depending on your country, your order may be subject to import taxes, customs duties and fees. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and can’t predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

Damages

Please inspect the packaging of your item(s) when they arrive, if you notice any damage, please contact us thru this form.

Cancellations & Refunds

All orders cancelled after 48 hours are subject to a $10 administration fee whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.